Process organization

The aim of a company’s process organization is to efficiently meet customer needs.

A distinction is made between core processes (including production processes, material processes, logistics processes), management processes (personnel management, financial management, project management,…) and supporting processes (accounting, canteen, maintenance). The customer does not benefit directly from the latter, but is nevertheless essential for the correct business processes.

Within a work process, the individual producers work closely together with specific functions and services.